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Welcome to Party Elements - Party Supplies - Payment/Delivery information
 Payment/Delivery information |
PAYMENT INFORMATION
Payment for completed orders are as follows:
Credit card (VISA & Mastercard)
PAYPAL
Cheque / Money Order- We are happy to accept a cheque or money order. Please note, orders will only be forwarded once cheques have cleared, which normally takes three working days. Please send your cheque or money order: payable to Party Elements, PO BOX 229 SUNSHINE, VICTORIA, 3020.
Bank Transfer- If you prefer to make a payment via bank transfer, simply select this option during the checkout process and submit your order. Bank account details will be forwarded once your order has been received. Your order will be processed once we have confirmed funds are in our account.
DELIVERY INFORMATION
Orders will be processed as soon as receipt of payment has been confirmed. Where possible, goods will be delivered within 2-5 working days subject to stock availability by suppliers. If delivery is delayed from our warehouse, you will be notified via email as to the expected delivery date.
All of our products are checked and packaged in an excellent condition.
WE DELIVER OUR GOODS TO ALL AREAS WITHIN AUSTRALIA.
We have chosen to utilise Australia Post's standard/regular mail service for delivery of goods within Australia.
Our standard delivery charges are as follows:
Metropolitan Melbourne $7.95
Outside Metropolitan Melbourne $7.95
All other States/Territories $7.95
If you would like your parcel Express posted, the delivery charge is $15.00 Australia-wide. ***Please note due to the Christmas demand we have suspended Express post until the 23rd of December 2011***
All delivery charges are specified when you checkout of our on-line store. All phone orders will be advised of delivery charges prior to confirming the order.
Please note that Australia Post will guarantee next day delivery for most metropolitan areas within Australia and up to 48 hours for other areas. (Please note that both regular and express service are subject to stock availability.)
If you are not at home when the parcel is delivered, the driver should leave a note for you in your letterbox. The note should indicate which local post office you can collect your parcel from.
If you have any specific delivery information, please ensure you notify us of this in our comments section in the checkout process, or contact us via email.
We do not accept any responsibility for lost, damaged or stolen goods that are delivered with Australia Post.
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